If you would like to talk to someone about an optometrist's conduct, the care you received, or the College’s complaint process, please contact us at:

Tel: 416-962-4071 or 1-888-825-2554, ext 61
Fax: 416-962-4073
Email: Complaints and Discipline

The College has no authority to deal with monetary issues, direct the optometrist to provide any
kind of monetary compensation, or make a refund. The College’s complaint process deals with
professional conduct, competency or capacity of registered optometrists in Ontario.

To make a formal complaint, complete the form below. If you prefer to email, mail or fax your complaint, complete this PDF form.

Step 1 - Person Filing the Complaint

First and Last Name (required)

Address (required)

Province (required)

Telephone (required)

Your Email (required)

Please note, if an email address is provided, we will use email to communicate with you regarding your complaint.
Check here if you wish to receive correspondence by mail.

Step 2 - Patient Information (if different from person filing the complaint)

First and Last Name (required)

Address (required)

Province (required)

Telephone (required)

Patient Email

Step 3 - Optometrist(s) Information

First and Last Name (required)

Practice Address

Province

Telephone (required)

Details of Complaint

Supporting Documents
Upload any supporting documents you wish to include with your complaint (correspondence, receipts etc.).