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  • Complaint Form

    If you would like to talk to someone about an optometrist's conduct, the care you received, or the College’s complaint process, please contact us at:

    Tel: 416-962-4071 or 1-888-825-2554, ext 61
    Fax: 416-962-4073
    Email: Complaints and Discipline

    The College has no authority to deal with monetary issues, direct the optometrist to provide any
    kind of monetary compensation, or make a refund. The College’s complaint process deals with
    professional conduct, competency or capacity of registered optometrists in Ontario.

    To make a formal complaint, complete the form below. If you prefer to email, mail or fax your complaint, complete this PDF form.

    Step 1 - Person Filing the Complaint

    First and Last Name (required)

    Address (required)

    Province (required)

    Telephone (required)

    Your Email (required)

    Please note, if an email address is provided, we will use email to communicate with you regarding your complaint.
    Check here if you wish to receive correspondence by mail.

    Step 2 - Patient Information (if different from person filing the complaint)

    First and Last Name (required)

    Address (required)

    Province (required)

    Telephone (required)

    Patient Email

    Step 3 - Optometrist(s) Information

    First and Last Name (required)

    Practice Address

    Province

    Telephone (required)

    Details of Complaint

    Supporting Documents
    Upload any supporting documents you wish to include with your complaint (correspondence, receipts etc.).