Partnership in Vision Care

The College of Optometrists of Ontario believes that you and your optometrist should work together in order to maintain your optimum eye care.

  • You and your optometrist should treat each other with dignity and respect.
  • You have the responsibility to seek regular optometric health care and the right to receive quality care. You should report any significant changes in your vision and / or any eye-related conditions to your optometrist.
  • You have the right to be guided to appropriate care in case you require urgent or emergency eye care.
  • You have the responsibility to provide honest and full disclosure of your medical history and contact information. You have the right to a full explanation, in understandable terms, about your diagnosis, recommended treatment, prognosis, and alternatives.
  • You can expect to receive treatment advice from your optometrist. However, you have the right to refuse treatment or seek other opinions if desired.
  • You have the right to receive a copy of and / or access to the information in your record, upon request and payment of any applicable fees.
  • You have the right to privacy and confidentiality of your information and your record.
  • You have the right to communicate to your optometrist any concerns you may have regarding the overall care you received.
  • You have the responsibility to remit payment for services received.

The College of Optometrists of Ontario is the regulatory body for optometrists in Ontario established by the government of Ontario.
Every optometrist practising in Ontario must be a currently registered member of the College of Optometrists of Ontario.
If you have any questions regarding your treatment or care, contact the College of Optometrists of Ontario at 416-962-4071 / 1-888-825-2554.